To proceed to a return
Visit our
return interface in order to
return your items in just a few steps.
Have, exchanges and refunds
HAVE, EXCHANGE OR REFUND?*
For more comfort, We offer three types of returns:
- The exchange : if you wish change size, keeping the same model (subject to availability),
- Have it : if you wish change model or benefit from a credit on our online store,
- Reimbursement : if you want to be credited to the card bank or Paypal account used to procurement.
We remind you that returns from France
metropolitan are offered. Outside metropolitan France,
they are the customer's responsibility.
*the "Try before you buy" service
proposed by Elyn allows you to test your items in peace at home, and to be debited only for those kept
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Free delivery
In relay points
Responsive customer service
Of Monday to Friday
Free returns
30 days to change your mind