Make a return
You have a period of 30 days after receipt of your order to
return your pair of Belledonne to us if it is not suitable.
YOU HAVE AN ACCOUNT
Click below, select the order to return, then click on “Make a return”
YOU DON'T HAVE AN ACCOUNT
Click below, select the order to return, then click on “Make a return”
Credit, exchanges and refunds
CREDIT, EXCHANGE OR REFUND?
For your convenience, we offer three types of returns:
- Exchange : if you want to change size, keeping the same model (subject to availability),
- Credit note : if you want to change the model or benefit from a credit on our online store,
- Reimbursement : if you wish to be credited to the bank card or Paypal account used for the purchase.
We remind you that returns for exchanges are offered in mainland France.
A deduction of €5 is made on returns for refunds. These costs correspond to a contribution to the logistics costs.
Outside mainland France, returns are the responsibility of the customer.
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From Monday to Friday
Free returns
30 days to change your mind
Make a return
You have a period of 30 days after receipt of your order to return your pair of Belledonne to us if they are not suitable.
YOU HAVE AN ACCOUNT
Click below, select the order to return, then click on “Make a return”
YOU DON'T HAVE AN ACCOUNT
Click below, select the order to return, then click on “Make a return”
Credit, exchanges and refunds
CREDIT, EXCHANGE OR REFUND?
For your convenience, we offer three types of returns:
- Exchange : if you want to change size, keeping the same model (subject to availability),
- Credit note : if you want to change the model or benefit from a credit on our online store,
- Reimbursement : if you wish to be credited to the bank card or Paypal account used for the purchase.
We remind you that returns for exchanges are offered in mainland France.
A deduction of €5 is made on returns for refunds. These costs correspond to a contribution to the logistics costs.
Outside mainland France, returns are the responsibility of the customer.
